English

How to book an appointment

I have symptoms / I’m sick

Please contact your general practitioner (GP) to know if you need to be tested of if you need a consultation. If your GP is absent, please call the on-call doctor on the following telephone number: 1733.

I have an activation code

If you’ve received an activation code, you can book an online appointment. Please click on the link below.

Note: An activation code (a CTPC code) is a combination of 16 numbers and/or letters that you receive in a message on your mobile phone. This code can be made by your general practitioner or other institutions (e.g. contact tracers). When you’ve received a code, your test will be most likely (but not always) refunded. In that case, you’ll be free of charge and you won’t receive an invoice.

PCR test for travelers or festival visitors

In certain cases you have the right to a free PCR test. You can generate a CTP code for this purpose (from the 26th of June on) through this link, after which you can immediately book an appointment in the test centre.

Be careful! The CTP code is only valid for 10 days. This means that the PCR test needs to be taken in those 10 days.

Always check the amount of time your test will be valid, as this may change depending on the country you travel to. You can check this here (only in Dutch of French).

Note: Please check beforehand to be sure that you’re not qualified to receive an refund for your test. In that case you’ll receive an activation (or CTPC) code. You can find more information about these refunds through the following link.

In several situations, PCR tests are not refunded (e.g. before you leave for a trip abroad). You’ll receive an invoice from the laboratory we work with (Labo Medina). For the moment they charge 50 euro for a test. The invoice will be sent by mail to your home address.

If all appointments are taken, you may try to book an appointment in following locations:

How can I receive the results of my test?

You will receive your test results (and the European COVID Certificate) by mail of mobile message from Labo Medina. If something goes wrong, there are other options to find your test results:
  1. You can find your results on the following websites:
  2. Call your general practitioner.
  3. If your general practitioner is absent:
    • monday until thursday (between 17h30 and 18h15):
      • call Dr. Dirk Vercammen +32 2 452 30 33
    • friday (from 19h), saturday, sunday or on holidays: call 1733

Important! You test goes through different steps to be able to generate the Certificate:

  • The test is taken by a doctor, in a test centre or in the lab
  • The test goes to the lab
  • The lab analyses the test
  • The results are entered in Sciensano’s database
  • After 1,5h, the certificates database receives the results from Sciensano
  • The certificates database generates the COVID Certificate

Other questions concerning COVID19?

More information can be found on the following website:

https://www.info-coronavirus.be/en/

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